Privacy Policy

PRIVACY POLICY

This Privacy Policy is effective as of November 1, 2021.

This Privacy Policy forms part of your legal agreement with The Motley Pig LLC ™ , (collectively, "The Motley Pig LLC ™ " or "The Motley Pig" or "we" or "us") under The Motley Pig LLC ™ ’s Terms of Use. By downloading, installing, accessing, or using any of the Online Services (as defined below) or by submitting information to us in a manner governed by this Privacy Policy, you agree to the terms of this Privacy Policy, as amended from time to time.

 

Note for Non-U.S. Visitors: The Online Services and the products and services offered on the Online Services are intended only for residents of the fifty (50) United States and the District of Columbia and are not directed to individuals residing outside the United States, who may be subject to different privacy laws. If you reside outside the United States, do not access or use the Online Services.

 

The Motley Pig LLC ™ recognizes that you care how information about you is collected and used. We have created this Privacy Policy to inform you of our general information collection, use and sharing practices for (i) our websites, mobile applications, and other online, digital, and mobile services, applications and platforms that link to this Privacy Policy or on which this Privacy Policy appears, as well as the content, features, and software available on them (collectively, "Online Services"), (ii) online communications through or related to the Online Services, (iii) offline communications through our Customer Care Department in connection with the Online Services, and (iv) our The Motley Pig LLC ™ Membership program.

 

For purposes of this Privacy Policy, Personal Information is information that can be used to identify or contact a particular individual. Non-Personal Information, by itself, cannot be used to identify or contact a particular individual. References to "information" or "your information" mean both Personal Information and Non-Personal Information.

 

If you have any questions regarding this Privacy Policy, please contact our Customer Service Department by email at customerservice@themotleypig.com.

 

What Information About Me Is Collected And How Does The Motley Pig LLC ™ Use It?

 

Information You Choose to Provide

We collect and store information, including personal information, that you choose to submit to us by entering it into the Online Services, providing it to a Customer Care representative, or providing it to us in some other manner. For example, information will be collected when you open or manage accounts (such as an online account or The Motley Pig LLC ™ membership account), when you place an order, when you sign up to receive emails, newsletters or other promotional communications, when you enter a contest or sweepstakes, when you contact us with online inquiries, and/or when you otherwise voluntarily submit or provide information to us. The information that you may provide to us includes, but is not limited to: names, billing addresses, shipping addresses, email addresses, telephone numbers, The Motley Pig LLC ™ membership ID numbers, payment information The Motley Pig LLC ™ account usernames and passwords, information regarding orders, birth month, demographic information, and information regarding interests and preferences. You can choose not to submit this information to us, but you may not be able to complete transactions (such as opening or accessing an account or purchasing a product on the Online Services) unless you provide the required information. This information is used for the purpose for which it was collected. For example, the information is used to process, track, and ship orders, to send order and shipping confirmations, to manage billing and payment processes, to operate Kate & Court LLC ™

Membership program, to provide emails, newsletters, and other communications you have requested, to administer and fulfill sweepstakes and contests (including tax reporting), to post product reviews and other content provided by you, to process employment applications, and to provide customer service.

We may also generally use this information to conduct audits, to manage our information and financial systems, to prevent, identify, and investigate malicious or illegal activity, fraud, and security matters, to evaluate and improve our products, services, merchandise, Online Services, and customer service, to contact you about sales, product recommendations, special offers, and new site features from The Motley Pig LLC ™ and other selected vendors, to promote and market our business, products, and services to you and to engage service providers, to track, measure, and improve the effectiveness of our marketing, including digital marketing, to comply with your preferences regarding marketing communications, and for administrative and analytical purposes. In addition, we may use this information for any other purpose you have authorized.

 

Information We Collect Automatically Through Technologies

 

Cookies and Other Technologies

Like many online services, we may collect and store certain information automatically whenever you interact with our Online Services. For example, we may collect your IP address, browser and device information, including operating system, application software, and reference site domain name, every time you access or use the Online Services. We also collect information regarding customer traffic patterns and usage and mobile application usage data. We may use this information in combination with other information we have about you, including personal information.

 

The Motley Pig LLC ™ may uses cookies, which are small data files created by a Web server and stored by your browser. We also may use pixel tags, which are tiny graphic images, also known as web beacons, action tags, or transparent GIF files. Cookies and pixel tags permit the Online Services to function properly. For example, they help us to identify account holders and The Motley Pig LLC ™ Membership members and to optimize the log-in, account management, and shopping experience. They also allow us to hold selections in a shopping cart when a user leaves without checking out. In addition, we may use cookies and other technologies to store your preferences and provide a personalized experience on the Online Services.

Most browsers accept cookies by default but allow you to block or delete them. If you restrict cookies, you may not be able to use some features of the Online Services. To learn more about cookies and how to disable them, please consult the "Help" feature of your browser or your device's user guide.

 

Analytics

The Motley Pig LLC ™ also use cookies and other technologies to implement analytics tools, including Google Analytics, that help us understand how the Online Services are performing, how you engage with the Online Services, and how you interact with our advertisements and communications. The information we collect using Google Analytics, which may be shared with Google, doesn’t include names or contact information, but may include Kate & Court LLC membership ID numbers, IP addresses, and activity on the Online Services. For more information on your privacy choices in connection with Google Analytics, including the Google Analytics Browser Opt-Out Add On, please visit the Google website at: https://www.google.com/policies/privacy/partners/.

 

Interest-Based Advertising

We and our advertising vendors may use online technologies, including cookies and pixel tags, to collect information about your online activities over time and across third-party websites and platforms. These technologies enable us or our vendors, including Google, to recognize a unique cookie or pixel tag placed by us or our vendors when you accessed the Online Services or by an entity when you visited a non-affiliated website or platform. This information is used to manage advertising effectiveness and provide you with online advertisements, including advertisements on unaffiliated websites and platforms, more likely to be of interest to you. These technologies also allow us to learn which advertisements bring users to our Online Services and to manage affiliate advertising.

 

For more information about interest-based advertising (often referred to as online behavioral advertising or targeted advertising) and how to manage your preferences for interest-based ads, please visit the following third- party websites:

 

To opt out of receiving interest-based advertisements from members of the Digital Advertising Alliance (DAA), please visit the DAA website at: https://www.aboutads.info/choices.

 

To opt out of receiving interest-based advertisements from members of the Network Advertising Initiative (NAI), please visit the NAI website at: https://www.networkadvertising.org/choices

 

Please note that these opt-out mechanisms are browser and device specific. If you wish to opt-out of interest- based advertising across all browsers and devices, you need visit the above websites from each browser and device you use.

 

Please consult your device’s user guide or visit the Google Play Support Center or the Apple Support Center for more information on managing interest-based advertisements in a mobile environment. Please be aware that if you opt out of receiving interest-based advertising, you will still be served with advertisements, but they will no longer be targeted to your interests.

 

Is Information Collected From Children?

We do not collect online any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use our Online Services only with the involvement of a parent or guardian and should not submit any personal information of any kind to us.

 

California minors (under 18 years of age) may in certain circumstances request and obtain removal of content or information they posted to the Online Services. If you are a California minor, you may make a removal request by contacting us by email at customerservice@themotleypig.com.

 

With Whom Do You Share Information?

We may share non-identifying information that we have collected for a variety of purposes, including marketing. Non-identifying information includes information such as the number of users who accessed or used our Online Services during a specific time period or purchased a specific product through the Online Services, device information, and system and application software used to access our websites.

 

Social Media and Advertising Platforms

We may use social media and advertising platforms, such as Facebook® and Google, to serve advertisements to you or to third parties that the platform determines are similar to you. In order to offer these ads, we may share your personal information, such as email addresses or phone numbers, in hashed or unhashed format, with the platform provider, which can match this information to a particular platform user.

 

Marketing

We may make your personal information, together with information regarding your preferences, activity, purchases, and demographics, available to third parties for purposes of conducting marketing activities on behalf of The Motley Pig LLC ™ , the third parties, and/or or any other party.

 

Law, Security and Protection of Rights

We, or those with whom we have shared personal information in accordance with this Privacy Policy, may release personal information if we believe in good faith that: the law or legal process requires it or expressly permits it; we have received a court order or administrative request from a law enforcement agency; or such release is necessary or advisable to protect the rights, property or safety of The Motley Pig LLC ™ , our re-sellers, makers, or any of our respective affiliates, business partners, customers, users of the Online Services or others. We may also disclose Personal Information to enforce this Privacy Policy and the Terms of Use, to troubleshoot problems, and to resolve disputes (including, without limitation, in connection with litigation or arbitration of any dispute between you and The Motley Pig LLC ™ or to assist us in the collection of amounts owed by you to us.

 

Sale, Transfer or Reorganization of Business

We reserve the right to transfer your personal information in connection with the sale or transfer of all or a portion of the business or assets of The Motley Pig LLC ™ to an entity in the event of a corporate transaction

In addition to the foregoing circumstances, we may share your personal information when you authorize us to do so.

 

What Steps Are Taken To Keep Personal Information Secure?

We use various security measures to protect personal information that we collect. However, we cannot guarantee that your personal information will be secure from disclosure or misuse, either by accident or by unauthorized access or use.

 

In order to help protect your personal information, you should keep your account usernames and passwords secure and not provide them to others. If we request that you re-set your username and/or password, please do so promptly. If you wish to cancel a username or password, or if you become aware of any loss, theft or unauthorized use of a username or password, please contact our Customer Care Department by email at customerservice@themotleypig.com .

 

How Can I Access, Correct and Update Personal Information?

If you are an account holder, you can update certain personal information by contacting our Customer Care department by email at customerservice@themotleypig.com. Please note that you may not be able to access or update all information we have about you.

 

Can I Indicate Whether or Not I Want To Receive Promotional Communications?

There are several ways in which you can tell us whether or not you want to receive promotional communications from us. If you are an account holder, you can indicate email preferences by accessing your account through the Online Services. If you place an order through the Online Services, you will have an opportunity to make or change your selections in this regard. You also will have an opportunity to indicate your preferences by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you or following the "unsubscribe" instructions in a notification or other message type.

 

What Happens When I Link To or From Another Web Site or Use Social Media or Product Review Features?

Other websites, applications and digital services may be governed by different privacy policies. Please read the privacy policy posted on each. The other website, application or digital service that you visit to understand the information collection, use and sharing practices that apply, Our Online Services may contain links to other websites, applications or services operated by others. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other websites, applications or services.

 

We encourage you to read the privacy policy and terms of use posted on each and every website, application, platform, network, or service that you access or use.

 

How Will I Be Informed About Changes Regarding This Privacy Policy?

We may change this Privacy Policy from time to time without prior notice. Revised versions of this Privacy Policy will be posted on this page, together with an updated effective date. You should check this page periodically to see if any recent changes to this Privacy Policy have occurred. In some cases, we may post a notice of the revision on the Online Services and/or send an email or other communication notifying users of the changes. By downloading, installing, accessing, or using any of our Online Services after we post any such changes, you agree to the terms of the Privacy Policy as modified.

 

Additional Information for California Residents

The following provides information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”). California privacy laws requires that we provide California residents information about how we use their personal information, whether collected online or offline, and this portion of our Privacy Policy is intended to satisfy that requirement.

 

Under the CCPA, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Please note that this definition of personal information applies to only this section of our Privacy Policy.